Is the Retainer Fee refundable?
No. The retainer fee is non-refundable.
Can I ADD or REMOVE services from my contract after signing?
Changes to the Contract The Client may request to remove or add services to the contract no less than 30 days before the wedding so we have time to hire additional stylists, if necessary. The request is not guaranteed, and must be approved in writing to confirm stylist availability. Adding Services Additional hairstylists and makeup [...]
Can my bridal party pay separately for their services?
Great question! We recommend that you delegate a member of your bridal party to collect everyone's payments before the wedding day, and then pay the invoice in one lump sum. This allows us to focus on the excitement of your event and getting everyone ready on time rather than dealing with the money side of [...]
How do I pay for my services?
Currently, we do not accept cash payments. Our preferred methods of payment are e-transfer or credit card. Retainer fees are non-refundable and due at the time of booking. Hair & Makeup Trials are paid in full on the day of your appointment. Wedding Day Services are paid for no later than the day before the [...]
What cities are subject to a travel fee?
Tier 1: Regular Service Area (no Travel Fee): Hamilton, Ancaster, Dundas, Stoney Creek, Waterdown & Burlington Tier 2 Travel Fee: $45 Flat rate per stylist Oakville, Brantford, Paris, Haldimand County, Cambridge, Puslinch, Grimsby & Beamsville Tier 3 Travel Fee: $80 Flat rate per stylist Kitchener/Waterloo, Guelph, Elora, St. Catharines, Woodstock, NOTL & Niagara Falls. ** [...]
What is the retainer fee used for?
Your $200.00 non-refundable retainer fee will go towards the total cost of services booked on the wedding day along with all of the administrative costs to communicate with the bride from initial inquiry to the wedding day and to schedule our team. If you have more than 8 people getting their hair & makeup done, [...]
Are there any additional fees?
Non-Refundable Retainer Fee: For parties of 7 or less: $200.00 due at the time of booking. For parties of 8 or more: $400.00 due at the time of booking. Travel Fee: If you're getting ready outside of our Regular Service Area, there will be a travel fee. Please see our FAQ about which cities are [...]